It depends who you ask…

Roughly a third of HR professionals said the head of HR defines the culture in a recent survey; yet nearly as many (29 percent) of employees felt they were the ones defining workplace culture.

In addition, 28 percent of employees said no one defines it, according to the survey, which was commissioned by The Workforce Institute at Kronos Incorporated and WorkplaceTrends.com.

The survey also revealed different views on the most important workplace culture attributes. HR professionals felt employees would rank managers and executives leading by example, having shared values/a common mission and strong customer service as most important.

Employees, however, listed pay, coworker respect and work-life balance as the three top workplace culture characteristics.

For more on HR professionals and employees’ varied views — and to find out what factors each feels can kill workplace culture — check out more of The Employee Engagement Lifecycle Series’ results.

To help improve workplace culture at your organization, try establishing or enhancing an employee recognition program; testing out these ways to increase employee engagement and maintain a consistent company culture across multiple locations — and utilizing these employee retention strategies.