Most Employers Are On Top of Coronavirus Communication

Posted by Talent Intelligence on Tue, Apr 7, 2020 @ 12:04 PM

Workers wouldn't mind more ways to pose questions

noah-ZsyoDh_zek4-unsplash-1As organizations continue to address the evolving COVID-19 outbreak situation, a recent survey found employees are generally pleased with their response — but also might like employers to alter the way they’re sharing coronavirus-related information.

Employees, according to the survey, feel a company-wide meeting where they could ask questions about their employer’s coronavirus response would be the most helpful communication tactic.

Offering an email address where workers could ask coronavirus-related questions — and receive a fast reply — was ranked as the second most effective potential type of employer communication.

The Current Scope of Coronavirus Information

For the most part, employees are happy with the coronavirus communication they’ve received from their employer since concern about the virus began affecting the workplace. Seventy percent, in fact, say their employer’s coronavirus response has been either very or somewhat clear.

Thirty-six percent of employers have been providing daily updates for employees; and 28 percent have offered training about how to prevent germs from spreading.

Some organizations, though, don’t seem to be consistently conveying information. Almost 1 in 10 employees say their employers had not shared anything in regard to the COVID-19 outbreak as of mid-March.

Reacting to the Onset of COVID-19

The most common action employers have taken to address coronavirus concerns has been to provide additional cleaning supplies. Not all have, however; less than 40 percent of organizations, according to the survey findings, have made cleaning supplies available.

Although a number of employers appear to have been ready to transition their workforce to a setting outside of the office when the need arose, others may not have been. Just over half of the survey respondents say they believe their organization was prepared for any coronavirus-related remote work needs.

To find out more information about the survey findings, view the this summary from Fierce Conversations.

Interested in more?  Check out our Thought Leadership!

Topics: Employee Engagement

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